Terms & Conditions

1. General

By accessing or using the SmartCity Electronics website (smartcityelectronics.co.ke) and placing an order, you agree to these Terms & Conditions. SmartCity Electronics is a registered business operating from Nairobi, Kenya.

2. Products & Pricing

• All prices are displayed in Kenya Shillings (KES) and include VAT where applicable
• We reserve the right to change prices without prior notice
• Product images are for illustration purposes; actual products may vary slightly
• Product availability is subject to stock levels
• If a product is priced incorrectly, we will contact you before processing the order

3. Orders & Payment

• An order is not confirmed until you receive an order confirmation message
• We accept Cash on Delivery (COD), M-Pesa, and bank transfer
• Orders may be cancelled by us if stock is unavailable or pricing errors occur
• You are responsible for providing accurate delivery information

4. Shipping

Shipping is subject to our Shipping Policy. Delivery timeframes are estimates and not guarantees.

5. Returns & Refunds

Returns are subject to our Returns & Refund Policy.

6. Warranty

Products come with manufacturer warranty as stated on the product page. Warranty terms are outlined in our Warranty Policy.

7. Limitation of Liability

SmartCity Electronics shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the purchase price of the product.

8. Privacy

Your personal information is handled according to our Privacy Policy.

9. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.

10. Contact

For questions about these terms, contact us at info@smartcityelectronics.co.ke or via WhatsApp at 254115208908.